One to three (1-3) Business days include Mondays to Saturdays, excluding Sundays and Holidays.

Outside delivery zone locations can take an additional 2 days for delivery.

Cash On Delivery (COD)

• Select Cash on Delivery on the payment options.
• Please double check your shipping address, as it may cause delay, returned orders or failed delivery.
• Once order is confirmed and approved, it will be scheduled for pickup. Pickup is usually next working day.

Bank Deposit / Online Transfer

• Select Bank Deposit on the payment options.
• Please deposit your payment to any of the following bank accounts:

BPI Branch (or via BPI online banking)

Account Name: Alberto Shoes Corporation

Account No: 3941-0040-07

BDO Branch (or via BDO online banking)

Account Name: Alberto Shoes Corporation

Account Number: 289-002-7003

• Once payment has been made, please send us an e-mail at customer.care@albertoshoes.com.ph to confirm payment. Please include a picture or screenshot of your deposit slip or online payment.

Credit Card (using PayPal)

• Select PayPal on the payment options.
• After clicking “Complete order”, you will be redirected to PayPal to complete your purchase securely.
• If you do not have a PayPal account, click Pay with a Bank Account or Credit Card

GCash

• Select GCash on the payment options.
• Tap on 'Pay QR' then tap 'Scan QR Code', or simply swipe left on the home page.
• Align your phone's camera at the Alberto GCash QR code to scan it. Wait for the next page to load.
• Enter the amount you have purchased in the Payment screen and tap 'Next'.
• You will see your in-app receipt on the screen. An optional feature is the download button on the upper right hand side, which allows the receipt to be saved as a photo in your phone's gallery.
• An SMS from 2882 will be sent to both the customer and merchant, serving as their SMS receipt.

• Our return policy applies to items purchased online and delivered within the Philippines, within 30 days of receiving your order. Click here for more details